Privacy Policy

Effective Date: 09/18/2025
Property Location: 4827 N Ashland Ave, Chicago, IL 60640
Owner/Manager: Apartments Uptown / Dragan Sutic

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you inquire about or rent any apartment or room located at 4827 N Ashland Ave, Chicago, IL 60640.

By using our website, submitting an application, or contacting us directly, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from prospective or current tenants:

Personal Identification Information: Full name, email address, phone number, date of birth
Rental Application Data: Employment details, rental history, income verification, ID copies
Payment Information: Rent payment method, transaction details (we do not store full credit card or bank info)
Usage Information: IP address, device/browser type, and website visit behavior (if using an online form or site)

3. How We Use Your Information

Your information may be used for the following purposes:

To communicate with you about apartment availability, tours, or leasing
To process rental applications and verify eligibility
To collect rent or deposits
To maintain tenant records
To respond to maintenance or service requests
To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

Background check or tenant screening services (with your consent)
Payment processors (e.g., Stripe, PayPal, Zelle)
Maintenance contractors (only if needed for access/scheduling)
Legal authorities (if required by law or for the protection of rights/property)

5. Data Retention

We retain tenant data for as long as legally necessary, typically for up to 7 years after the lease ends or application is withdrawn, unless longer retention is required.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, theft, or misuse. However, no digital platform can be guaranteed 100% secure.

7. Your Rights

You may request to:

View what personal data we have on file
Update or correct your information
Request deletion of your data (unless retention is legally required)

To make a request, contact us at:
📧 rentapartmentsuptown@gmail.com
📞 847/429-8064

8. Cookies & Website Tracking (if applicable)

If our website uses forms or analytics tools, cookies may be used to track visits and improve site functionality. You can disable cookies through your browser settings.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.

10. Contact

For questions or concerns about your privacy, contact:
Apartments Uptown
4827 N Ashland Ave
Chicago, IL 60640

📧 rentapartmentsuptown@gmail.com
📞 847/429-8064